SERVPRO of Norridge/Harwood Heights Helps Out

7/29/2019 (Permalink)

SERVPRO of Norridge/Harwood Heights was working on a job for a housebound elderly woman. She had water damage in her home, which caused her to be very upset.

While our production crew went out to work on the restoration of her house, the woman began talking to a member of our office staff and eventually grocery shopping came up in the conversation. The woman stated that she hadn't been to a grocery store in a long time. Our staff member offered to take this woman to a grocery store.The woman gleefully agreed. Our staff member then gave her the choice of two local stores, Jewel Osco or Caputo's. The woman perked up at the sound of Caputo's and was enthusiastic about getting to go to a newer store that she hadn't been able to experience before.

While at this store, our staff member walked with this woman up and down the aisles for a couple of hours. After pacing each aisle slowly, checking out all the different items, the woman only picked out six things that she wanted. 

While six items seems quite low, the bliss of this customer was immeasurable. SERVPRO of Norridge/Harwood Heights is proud to go above and beyond for our customers.